| Discrete
Choice Analysis (DCA)
sometimes called qualitative choice modeling, is an exciting
new statistical technique sweeping the world of market research.
DCM looks at choices that customers make between products (or
services). By Identifying patterns in these choices, DCM models
how different consumers respond to a marketplace filled with
competing products. DCM allow marketers to examine the market-share
impact of product configuration, service bundling, pricing and
promotion on different classes of customers.
To some
degree, all purchases involve choice. Shoppers choose among
competing products or groups of products. They also choose to
buy now, later, or not at all. Similarly, purchasing managers
choose among suppliers, and companies choose among investment
opportunities. The list of examples goes on and on. Each of
these circumstances involves choice. In some cases, the set
of alternatives and the cognitive process employed in choosing
are complex.
Human behavior
is especially complex. So much so that it is probably impossible
to understand completely what lies behind a single individual's
purchase decision. However, while it is impossible to say for
sure what one person will do, one can draw inferences from many
choices that groups of people make.
As an analogy,
take a coin. If you flip a coin once, you cannot tell for certain
whether it will turn up heads or tails; but if you flip it many
times, you can be reasonably certain that the flips will be
half heads and half tails. By observing many flips, one can
infer a probability of 0.5 for heads and 0.5 for tails .Likewise,
by observing many consumers' choices, one can infer the probability
of purchasing a given product based on the product's characteristics,
its price and the socio-demographic characteristics of the consumer.
see: Discrete
Choice Sample Size |
Latent
class analysis (LCA)
is a multivariate technique which can be applied to cluster
analysis, factor analysis, or regression analysis. Latent constructs
are created from indicator variables, as in structural equation
modeling, and then used to construct clusters, factors, or to
predict dependents in regression mode. Latent profile analysis
is a variant on LCA for continuous variables. Log-linear modeling
with latent variables is a form of analysis combining latent
class analysis with log-linear analysis .Unlike traditional
models, such latent class models support nominal and ordinal
as well as continuous data.
The most
common use of LCA is to discover case subtypes (or confirm hypothesized
subtypes) based on multivariate categorical data. LCA is well
suited to many health applications where one wishes to identify
disease subtypes or diagnostic subcategories. Other common areas
of application include marketing research, survey research,
sociology, psychology, and education.
Another
more-or-less distinctly medical LCA application is evaluation
of diagnostic tests in the absence of a "gold standard."
For example, if one has several tests for detecting presence/absence
of a disease, but no comparison "gold standard" that
indicates disease status with certainty, LCA can be used to
provide estimates of diagnostic accuracy (sensitivity, specificity,
proportion of correct diagnoses, etc.) of the different tests.
The finite
mixture model can be adapted to OLS regression, logit, multinomial
logit, and conditional logit models. Doing so is advantageous
for the identification of latent segments, that may otherwise
be unidentified. |
Structural
Equation Models (SEM)
is a family of statistical techniques which incorporates and
integrates path analysis and factor analysis. In fact, use of
SEM software for a model in which each variable has only one
indicator is a type of path analysis. Use of SEM software for
a model in which each variable has multiple indicators but there
are no direct effects (arrows) connecting the variables is a
type of factor analysis. Usually, however, SEM refers to a hybrid
model with both multiple indicators for each variable (called
latent variables or factors), and paths specified connecting
the latent variables. Synonyms for SEM are covariance structure
analysis, covariance structure modeling, and analysis of covariance
structures. Although these synonyms rightly indicate that analysis
of covariance is the focus of SEM, be aware that SEM can also
analyze the mean structure of a model.
In structural equation modeling, the key variables of interest
are usually "latent constructs"--abstract psychological
concepts such as "intelligence" or "attitude."
We can observe the behavior of latent variables only indirectly,
and imperfectly, through their effects on manifest variables.
SEM is used to test the directional relationship among variables
in a customer satisfaction, loyalty, or retention model. The
first step in the process is to develop a structural (conceptual)
model that best represents your understanding of the underlying
relationships and relative importance of the different variables.
Factor analysis and multiple regression can be used to help
you develop your model. The second step is then to test/examine
the statistical relationship among the variables.
A finite mixture SEM model overcomes the assumption that the
model can account for heterogeneity. Instead, heterogeneity
is captured by a limited amount of homogenous segments.
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